“We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy-to-use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!”
Insurance Backed Guarantees
An Insurance backed guarantee provides financial protection to homeowners, in the event their installer ceases to trade and is unable to honour their written guarantee. This provides homeowners with peace of mind, confidence, and trust in their installer and home improvement.
How does an Insurance Backed Guarantee work?
Installers will provide their own written workmanship guarantee. This will outline a guarantee period, during which the installer will return and fix any faults resulting from faulty workmanship.
If the installer goes out of business during this period, the workmanship guarantee is worthless. This is where the insurance backed guarantee comes in, and takes over the guarantee period, providing an extra layer of financial protection.
Enhance your offering
Offering insurance backed guarantees at the start of your quotation process is a great way to enhance your offering to potential customers. This could help to increase your conversion rates.
Why do I need an IBG?
Beyond providing your customers with additional financial protection, IBG’s are needed for those who require funding under various government schemes (such as ECO4, SHDF, HUG, LADS, GBIS & NISEP), and are often stipulated as a requirement when signing up with certain certification bodies and competent person schemes.
Qualitymark Protection works closely with, but not exclusively:
Make an Enquiry
By clicking ‘submit’ you are providing consent to be contacted by Qualitymark Protection, by telephone and email, to assist you with your Insurance Backed Guarantee quote. You also agree to both our terms and conditions and privacy policy.
How do I purchase an Insurance Backed Guarantee?
Before we are able to supply insurance to an installer, they must undergo our vetting and accreditation process. This involves providing evidence of your financial stability and installation competency.
Stage 1
Complete our online application form.
Stage 2
Your application is reviewed by our accreditation team.
Stage 3
Applications take 5-7 working days to process.
What our Installers say…
“We have been using Qualitymark for a number of years and can certainly say the whole team are superb. Keep up the good work.”
Qualitymark has been an absolute pleasure to deal with and the service they offer is second to none, my customers are much happier knowing that they have the security (should anything happen to us) that the works they have paid for are still protected and insured. On top of this, I seem to be getting more success when quoting as the insurance back guarantee often sways them to use us rather than another company.
I strongly recommend!
Good service. Good prices.
“We’ve been registering QualityMark IBG for a couple of years. It’s so easy to register a new job and the team are very helpful when you need advice.”
Really good customer service, Sharon walked us via the complete process.
Great experience dealing with Qualitymark Protection, application was thorough but simple and necessary. Everyone I spoke too was helpful and made the process easy. It’s great knowing we can now offer our customers insurance backed guarantees, great piece of mind for them.
The accreditation process with Qualitymark was very straightforward and they were very helpful in getting me through. They require a reassuring amount of detail, meaning that I can be happy that they are not just accepting anyone onto their programme, but at the same time it’s not too onerous so that a small company with limited access to administrative staff, like my own, is not put off.
Great information provided, and an easy setup process.
“Easy process to complete procedure – very helpful staff when needed.”
“Great company! The process of applying for Insurance Backed Guarantees is so straightforward. The website is easy to use and we receive the documents instantly…. It’s brilliant!! Customer service is great and everyone I have spoken to has been really helpful. I would definitely recommend them.”
We are a Solar PV installer and Qualitymark Protection offers us a very competitive price for the deposit protection and workmanship warranty certificates. The team are always going above and beyond to help us when needed. Highly recommended.
Nice to deal with a real person, very professional and made getting the correct Insurance easy. First class service from my relationship manager.
“Always had great service and communications with the team at QMP. Our Relationship Manager has been particularly helpful recently in providing us with some excellent customer brochures which are a great addition to our handover packs.”
“Brilliant Easy to use system , staff are always on hand to help easy to get through to.”
Customer service is exceptional.
“Great Service and Easy Application for IBG. Good competitive rates and a huge variety and length of warranty period. Help tremendously towards winning works. Would recommend.”
Genuinely a great asset to our company and a vitally important offering that helps build trust between us and our customers.
Always on hand to assist with any issues and help grow our business.
“Great company to deal with, always only a phone call away if you need any advice. Would highly recommend this company for anyone considering using insurance backed guarantees for home improvements.”
Would highly recommend this company as they are 1st class. The process was made very easy as the staff are so helpful and friendly.
Received a great service from Sharon in signing up with Qualitymark, kept in touch and answered all questions promptly. Would highly recommend.
Great company!
Great communication and service. We have been using Qualitymark Protection for a while now and it’s really helped our company to give customers peace of mind that we are backed by them.
Easy to use service, good communication from the team.
Excellent service, nothing too much of a problem.
Excellent communication.Friendly people . Good follow up.
Sharon and Gemma have been great in helping us in the process and we look forward to working with them over the coming years. It has been made really simple and they were super responsive to our queries.
“Fantastic company to be associated with. Offers an extra level of professionalism to the business/service we provide but also an added level of protection/reassurance and peace of mind to the customer that we are delivering to. Well worth considering if you are a business looking for work as it demonstrates your commitment to the customer. Great job guys!”
Excellent response time, professional and friendly service.
Great business to work with, definitely recommended.
It is a pleasure to work with Qualitymark Protection. Great customer service. Everything is on time. No delay by phone or email. Easy to use. Кeep it up.
“Brilliant service easy to use very helpful company all-round would definitely recommend,”
“I can highly recommend this company. They were very professional and efficient. Fast processing and easy-to-use online accessible account.”
“Qualitymark is great for ourselves from a business point of view. We switched over to them a year ago and wouldn’t go back elsewhere. It works perfect for what we need and want for our customers.”
Fantastic service and we are delighted to be able to offer this to our customers.
“I have been dealing with Mark recently regarding policies and his knowledge and help have been fantastic. I would definitely recommend using this company.”
Always a pleasure when dealing with my business manager at Qualitymark Protection. He’s on the ball and always very happy to assist whenever we have any queries. Highly recommend.
As a company we have been really particular in who we work with especially when it comes to quality. This is a great company to work with.
“We have been working with Qualitymark for some time now, and find them an exceptional company to work with, they always keep us updated on any changes, I get a regular calls from Mark just checking all is good, and seeing if anything has changed, or needs updating. Would not want to work with any other companies to get our guarantees from.”
We have been using Qualitymark for our insurance backed guarantee’s since becoming an ECO installer. The team have been fantastic and go above and beyond for us as installers. They have an easy to use online portal for registering IBG’s with certificates being generated instantly. Highly recommended!!
Sharon has been so helpful for getting my business on board for damp proofing guarantees.
“Qualitymark is an easy way for me to obtain insurance backed warranties that work along with manufacturers warranty’s giving my customers peace of mind when having a new flat roof installed.”
It’s a pleasure to deal with them. Their system is simple and easy to use. Staff is very helpful. They cover a wide variety of products which helps as everything can now be under one umbrella. 👍
“Great company with affordable prices for insurance backed warranties. Great for providing instant certification and they have a user-friendly portal. It has helped us comply with MCS standards for many years and we wouldn’t use anyone else now.”
“Brilliant service with great prices! The process to raise insurance for an install is very easy and quick to do. Would highly recommend!”
Proud to be an approved Qualitymark protection installer and always use this insurance company to register my customers jobs and give my customers an insurance backed guarantee and warranty on my workmanship when I’m insulating my customers homes and making them energy efficient. Great communication and customer service and a pleasure to work with.
“Very helpful and professional staff; you always feel like nothing is too much trouble. Their service and their website is very efficient and I am very happy I chose them for our deposit protection and IBG insurance.”
Qualitymark have provided a very friendly, easy to navigate service since we joined back in late 2021. Clint has remained in contact since the start to ensure we are happy with the services and also give us a chance to proivde any feedback. The registration process itself is simple, quick and provides a nicely branded certificate to provide to our customers. A great company to work with!
“Nice and easy registration and friendly staff thanks for the pain-free signup.”
Very quick response time.
Frequently Asked Questions
Qualitymark Insurance backed guarantees are exclusively available for Qualitymark Protection Accredited Installers.
To become an Accredited Installer, you must first complete our online application form. The online form will require some basic business information and can be completed in just a few minutes.
Providing all documentation requested has been received, we aim to provide you with an outcome of the accreditation within 5-7 working days.
Qualitymark Protection is a UK leading provider of consumer financial protection for the home improvement industry. As a TrustMark approved financial protection provider, and an FCA-regulated broker, you’re in safe hands.
Your business requires flexibility, and so does your insurance provider. This is why we do not charge any onboarding, subscription, or monthly fees. Keeping it simple on a pay-on-demand basis.
As a Qualitymark Protection Accredited Installer, you will have access to our online portal where you can provide your customers with both insurance backed guarantees and deposit protection (subject to our approval).
You will also have support from your own personal relationship manager and free marketing support, including free marketing materials to help you convert quotations and provide a superior service to your customers.
with confidence.